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User Submitted: Hello, I’m working off a MacBook Pro, macOS 10.12.4. I haven’t been able to see the map on four different browsers. Safari 10.1, Chrome 58.0.3029.96, Opera 44.0, and Firefox 53.0. My plugins seem to be up to date, I’m not sure if I’m doing something wrong, but I can’t see any of the islands. Am I missing a step or setting? Thank you,Eliot

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Hello,

I’m working off a MacBook Pro, macOS 10.12.4. I haven’t been able to see the map on four different browsers. Safari 10.1, Chrome 58.0.3029.96, Opera 44.0, and Firefox 53.0. My plugins seem to be up to date, I’m not sure if I’m doing something wrong, but I can’t see any of the islands. Am I missing a step or setting?

Thank you,
Eliot

 

Answer: 

In this case, this is a shared TMK account.

Another user had set the default map view to use the Taxmaps. The taxmap layer does not display when zoomed out too far. I logged into the account and switched the default to use the Standard View.

 

(TMK) Help, User submitted questionsHIS Web Administrator
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