A collection of our help guides on the topic of browser configuration and maintenance. Chrome – Clearing Cache – The first step when something just doesn’t work properly Chrome – Removing Extensions – Remove unwanted extras from Chrome Chrome – Opening PDF files with Adobe Reader instead of within Google Chrome – If you see “Aww Snap” when opening pdf documents try this. Chrome – Allow pop-ups from REsearch – Prints, pdf, etc. do not seem responsive. Try this. Chrome – How to set your homepage Edge – Clearing Cache – The first step when something just doesn’t work properly Edge … Continued
Firefox should be set to update automatically by default. If not, here are instructions on manually confirming the current version or triggering an update check. Once you click on About Firefox it will automatically start checking for any updates: Restart Firefox to finish the update. Done!
Instructions on allowing pop-ups in Firefox. Please upgrade to at least Firefox version 31.0 – Instructions can be found here: Upgrading Firefox Step 1 Click the Menu button located on the right side of Firefox Click Options from the drop down Step 2 In the Options window, Click Content Click Exceptions Step 3 Enter Both: http://reserver4.hawaiiinformation.com http://reserver1.hawaiiinformation.com Click Allow Click Save Changes Done! You can now test the setting by trying to open a scanned taxmap, condo guide, etc.
How to change Firefox’s homepage. Any webpage can be set to your browser’s homepage. Success!
Clearing your Firefox’s browser cache is really quick and easy. Please follow these steps. Depending on your current settings in Firefox, the screenshots may not exactly reflect what you see. Step 1: Go into Options Click the Menu Button on the top right (It looks like three bars stacked on top of each other) Then click the “Options” button or “Preferences” button. –OR– Step 2: Enter the Privacy & Security area Click “Privacy & Security” on the left side menu. This may be white or blue depending on your browser. Step 3: Clear data Look for the … Continued
Toolbars and add-ons can sometimes negatively affect the display and performance of REsearch. Example of a toolbar: How to remove unwanted extra add-ons from Firefox Click the menu button located on the upper right section of Firefox. Click Add-ons from the dropdown On the Add-ons Manager page: Click Extensions located to the left Locate the extensions you would like to remove – Click Disable or Remove, please use your best judgement A browser restart may be required to complete the process. Done! In cases of more malicious programs sometimes there is no disable or remove button. These will need … Continued