Please follow these steps in order to upload a new or to change your head shot. Please note: Headshot images must be under the 120kb file size limit. Recommended image size: Height of 150 pixels. Only (Primary) PB’s and support accounts may upload/change an office logo. From the main menu, select Settings The REsearch Settings window will open. Select My Headshot/Logo. The My Headshot/Logo window will open. Select “Choose File” located under Upload new Agent Headshot. Navigate to your headshot image location. Open the file to the uploader. Verify the file name. Click Upload when … Continued
Sometimes “extras” are added to your browser and they often come with side effects that negatively impact REsearch. Please follow this guide in order to remove or disable them. Click the Gear Icon located in the upper right section of Internet Explorer Click Manage add-ons from the dropdown Look for anything named “toolbar” or “games” or hopefully you recognize the name of the exact add-on you are trying to remove. Highlight the particular add-on to be removed. Click Disable. Repeat the process for any others you want to Disable. Sometimes these things do not cooperate and you are unable … Continued
Instructions on clearing the cache from your Google Chrome browser: 1. Click the Menu icon located in the upper right corner of the browser. The menu is represented by 3 dots. 2. Click More tools from the menu drop down. 3. Click Clear browsing data 4. The clear browsing data menu will show up, make sure “Cached images and files” is checked off and make sure the time range says “All time”. 5. Then click “Clear Data” You do not need to clear the Cookies or Browsing history. Feel free to uncheck these boxes. 5. Restart your … Continued
Dashboard – Customizing the Latest Listing Activity columns You can customize how the data is displayed in the Listing Activity by hiding or moving whole columns and saving your preferred display. Click, hold, and drag column headers into the order of your choosing. In this example the Price column is being moved next to TMK. You may also right click your mouse on a header. This will open a drop down where you can hide the entire column. This is also where you can save your choices. You may always go back to the default REsearch Standard Format from here … Continued
Here are instructions on creating a new contact. Enter the Contacts section. Click New Contact Contact Details: Enter in your contact’s information. First name, Last name, and email address are generally the most important. You may also click through the Personal and Company tabs. Here you may enter more detailed information about your contact. Be sure to click Save Contact to save any changes made. Your new contact is now added to the Contact List. Click here for instructions on turning a contact into a prospect.
Here are the instructions on placing a prospect search on an existing Contact. Click on the contact you will be working with. Their information will populate the Contact Details section. In the Contact Details section, click on the Prospect tab. Here you are able to view any current searches and their statuses. Click New to create a new Prospect Search You are now in the Prospect Wizard Enter your search parameters Click the Save Search button when finished entering in the search Done! You may click to Prospects to get an overview of prospect searches created. This … Continued
Here are the very basics of searching for listings in REsearch. You will also find links to more advanced guides located at the bottom of the page. Locate search within the Main Menu. You can click on the + symbol to expand the Search options Click “Search for Listings” (You may also click directly on SEARCH to jump straight to the search page, skipping opening the search menu) You are now on the Main Search Page Enter your search parameters. The screenshot example is looking for: Taxkey 4-3-2-1, Active, Residential listings. Click the green … Continued
The taxkey search field is located in various places within REsearch. Our examples will use the Quick Search section located at the top of the Search for listings page. Searching for a single or multiple taxkeys: If you are searching for a single taxkey, simply enter in the full key. If you are searching for multiple taxkeys, you can separate each key with a comma and space You may also simply enter the last digit of the other keys you are looking for. REsearch will correctly append the digit to the rest of the previous numbers. The example below … Continued
Instead of looking through the whole list of search fields when wanting to make a simple change to the search request, follow these simple instructions for more efficiency. Located near the bottom of the search page is the Request bar. Use this as your search recap. Simply click on the search request you would like to edit. (Our example is editing the TMK Condo field) Click on the request, a box will open where you can make changes. Click the check mark icon to accept the change. You may also click the trash can icon to remove the … Continued
Please do not post open house announcements within a listing’s public remarks. These announcements could be perceived as invitations to contact the listing agent directly without a buyer’s agent present. Open house announcements within Private Remarks are fine. The Open House tool within REsearch will feed open house information to public sites such as alohaliving.com and others. There are a couple of routes to take in order to access the Open House tool. A. On the Dashboard click to the Open Houses tab. Click New Open House The Create New Open House window will open within REsearch. Fill … Continued
If you cannot locate a search field on the main search page, you will find it in the Add Fields window. The Add Fields feature will give you access to every single search field in the system. Located in the request line is the Add Fields button. Click it to open a window. Clicking Add Fields opens up the Search Criteria window All fields are sorted alphabetically and color coded into categories. Scroll through the list to locate the field you are looking for. Click on the field you would like to use. The field’s selection will … Continued
Clearing your Firefox’s browser cache is really quick and easy. Please follow these steps. Depending on your current settings in Firefox, the screenshots may not exactly reflect what you see. Step 1: Go into Options Click the Menu Button on the top right (It looks like three bars stacked on top of each other) Then click the “Options” button or “Preferences” button. –OR– Step 2: Enter the Privacy & Security area Click “Privacy & Security” on the left side menu. This may be white or blue depending on your browser. Step 3: Clear data Look for the … Continued
Toolbars and add-ons can sometimes negatively affect the display and performance of REsearch. Example of a toolbar: How to remove unwanted extra add-ons from Firefox Click the menu button located on the upper right section of Firefox. Click Add-ons from the dropdown On the Add-ons Manager page: Click Extensions located to the left Locate the extensions you would like to remove – Click Disable or Remove, please use your best judgement A browser restart may be required to complete the process. Done! In cases of more malicious programs sometimes there is no disable or remove button. These will need … Continued
How to disable the pop-up blocker in Safari Sometimes printing, PDF, copy, etc. functions do not work within REsearch simply because the browser is blocking the window displaying the information. Here are 2 ways to disable Safari’s pop-up blocker. Option A: Disable the pop-up blocker for HawaiiInformation.com Click the Safari tab Select Preferences from the drop-down menu Click Websites Now, select the Pop-up Windows setting Next to HawaiiInformation.com, select Allow (The site can display pop-up windows) Done! Option B: Disable the pop-up blocker globally Click the Safari tab Select Preferences from the drop-down menu Click Security Uncheck the “Block pop-up … Continued
Please follow these steps to allow pop-up windows from REsearch Click the Gear Icon located in the upper right of the screen Click Internet options In the Internet Options window, click to the Privacy tab Click the Settings button in the Pop-up Blocker section In the Pop-up Blocker window Enter *.hawaiiinformation.com (asterisk dot hawaiiinformation dot com – no spaces) Click the Add button You should see *.hawaiiinformation.com in the Allowed sites section. Click Close to finish Done!
TMK PITT – The PITT code is a tax classification method, based on the zoning, actual use and potential use of a property. The PITT code allows you to search for specific types of properties. Please remove the trailing zeros regarding PITT codes within REsearch except when using zero. Ex: 400 = 4 Ex: 0 = 0 Valid Choices are: Codes OAHU Descriptions: 0 Vacant Agricultural 100 Improved Residential; Single Family Residential 200 Apartment 300 Commercial 400 Industrial 500 Agricultural 600 Conservation 700 Hotel & Resort 800 Unimproved Residential; Homestead 900 Public utilities Codes Maui Descriptions: 0 Timeshare 100 Improved … Continued
Dashboard – Filtering the Latest Listing Activity feed Video link on Youtube Here are the steps to choose exactly what is shown on your Latest Listing Activity feed on the Dashboard While viewing your dashboard make sure you are on the Listing Activity tab. Click on Filter: The Filter These Listings window will open. Make your selections of the listings you would like displayed. Be sure to save your changes Your selections are now saved as the default display. This will be saved until you click the Clear Filter button or edit the saved filter. Done!
What is eligible to be displayed on the Dashboard Listing Activity? Price changes Status Changes: Sold, Under Contract, Contingent New listings (DOM = 0) Back on Market, BOM Filtering the Latest Listing Activity display – Choose which area(s) and listings types are shown Customizing the Latest Listing Activity columns – Further customize how the data is shown Toggle Menu Please click here for further information on Toggle Menu Further Information: