Other browser PDF help click here How to tell Firefox which method you would like to view an opened PDF file. In order to choose another program besides Chrome to view a PDF, a PDF viewer program must be installed on your system. Ex: Adobe Reader Foxit Reader (Microsoft) PDF Reader (Mac) Locate in the upper right corner, click the Firefox menu button Within the Menu click Options Within Options click Applications In the Content Type column, locate Portable Document Format (PDF) – Using the drop down make your selection. Done.
Within settings you do have the ability to place the map in one of four quadrants: Locate Settings in the Main Menu and click on it Within the Settings menu locate and select Map Layout The Map Layout selection will show. Simply click on your preferred layout and click Save Changes when finished.
The Condo Projects format will pull up condo master data. This will include the information seen in the example below. Example:
Other browser PDF help click here *Adobe Reader is required to be installed in order to view a PDF within Internet Explorer’s browser window. How to tell Internet Explorer which method you would like to view a selected PDF file. Click the Gear icon located in the upper right Select Manage add-ons from the drop down menu Enable should display the PDF within Internet Explorer. Disable should trigger a download and open the PDF within Adobe Reader.
About Contacts The Contacts section contains information about the contacts you have entered into REsearch. Here you can store and access any information that has been recorded. The Contacts section works closely with the Prospects section. Contact List 1. Click Directly on Contacts or expand the section then click Contacts to open the Contacts Section 2. This section allows you to sort your contact list. Click on a letter range to sort by last name. Click All to display all. 3. The Magnifying Glass indicates if a prospect search has been entered for that contact. 4. Click New Contact to … Continued
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Welcome to TMK Essentials Within this page you will find links to videos we have created as well as links to specific guides. The section headers are links to the videos. Links within each section will open the specific guides. You may also click on the time stamps next to various sections to jump to that part of the video Comments on the Youtube videos have been disabled. Please feel free to leave comments at the bottom of this guide. Click here for the full playlist If you are experiencing issues viewing the videos on Youtube, we have also uploaded … Continued
When customizing your search screen you will notice each field has been color coded. You my view the key for these colors by clicking the Show/Hide Field Groups drop down. You may remove check marks in order to hide entire groups to make locating fields easier. Pink, Orange and Gray represent MLS data Everything else is TMK (public record) data It is important to know which type of search field you are using in order to get the expected results. It is especially important when searching for TMK data. For example: When “accidentally” using an MLS field … Continued
REsearch 6 includes a new listing status: Preview Here is a link to the bulletin that was initially sent out giving an overview of what a Preview listing is: https://hawaiiinformation.wordpress.com/2015/09/30/new-preview-listing-status-in-research-6/ Definition of P/Preview: There is a valid listing contract between the seller and the listing broker, and there is no pending escrow or purchase agreement. The property is not yet ready for marketing to the public. The property may not be available for showing. The bullet points: Will be viewable and searchable by other participants of the MLS Will display in the Dashboard Listing Activity Will not … Continued
The most common reason owner and sales information is “missing” would be the Customer Format option. This is especially common with shared accounts as one user may have accidentally saved Customer Format as default. While looking at search results or data sheets, the Customer Format option is located within each action button: Customer Format can also be set before the search is executed. This is also where it can be saved as a default. Click the Format drop down Click to the Options tab Check/Uncheck Customer Format Click to see our guide on saving … Continued
The latest listing activity feed located on the Dashboard is set by default to automatically refresh every 5 minutes or every time you leave the dashboard and click back to the dashboard. Located within Settings you may choose between Manual or Automatic listing activity refreshes. Click Settings located at the bottom of the Main Menu Locate and click on Dashboard Refresh Make your selection. Click Save changes When choosing “Only refresh the dashboard on demand” you will need to click the Refresh button. The data will not refresh on its own.
This information has been taken directly from the Rules and Regulations, Article II Definitions and Usage “Status” means the listing’s status with regard to pending escrow or purchase agreement, availability for showing, and expiration of the listing record on the service’s system. The following statuses have the meanings given to them here: A/Active The property is available for immediate showing, and there is no pending escrow or purchase agreement. The listing will automatically expire according to the expiration date in the system. T/Temporarily Withdrawn There is no pending escrow or purchase agreement on the property, but the property is … Continued
The Summary format can be added to your search results. When used the Summary format will be appended to the bottom of the search results page. It will provide you with a report of all prices. Example Summary of Sold listings: # = Number of listings being summarized Median = The halfway/middle number. Not a calculated overall average. If the amount of values being calculated are even, the median is generated by taking the average of the two middle values. Mode = The most often repeated value. (SP to LP = Sales Price to List price) Add the Summary … Continued
In situations where you would like to relist a property and would like to copy the Exhibit A from a previous listing, please use the Copy function. Examples of when Copy listing may be useful: – You are relisting an expired or withdrawn listing. – You are in the process of getting a DOM reset (more info on a DOM reset). Step 1. Locate and have your previous MLS number handy. Step 2. Enter the Listings Menu. In the main menu either click directly on Listings or expand the section and click on Listings Menu. Step 3. Within the Listings … Continued
Please note, only your listings that are still in HOLD status are eligible for deletion. Once a listings goes into Active or Preview, they are only allowed to be withdrawn. Deleting a listing will completely remove it from the system. You will no longer be able to search for and view any part of the listing. How to delete a listing: From the Main Menu click directly on Listings or expand the section and click on Listings Menu. 2. Within the Listings Menu, locate and click on Delete 3. Enter the MLS number or click Select Listing to see … Continued
Listings can be created and directly released to Preview or Active (or saved to Hold). Hold listings can be released to Preview or Active Preview listings may be released to Active It is not possible to go backwards, Active listing may not go back to Preview or Hold. Preview listings may not go back to Hold. Step 1a – Proceed to create a new listing and fill out the listing form as you normally would. Step 1b – If a listing already exists and is on Hold, click on Release Listing 1b You may either use Update Listing or … Continued
When a listing expires the process to get it back to active is to do a Back on Market. On the main menu click directly on Listings or expand the section and click on Listings Menu Within the Listings Menu locate and click on Back on Market Use the Find tool or enter the expired MLS number. Click continue when ready. Enter the new expiration date and click Update when ready. Success! This process keeps the original MLS number and will continue the Days on Market for the listing If the goal is to reset the Days on … Continued
What is a Virtual Open house? HIS defines a Virtual Open House as a Scheduled, Live, Agent-led presentation over various applications on the internet. What is the difference between a Virtual Open House and a Virtual Tour? Virtual Tours are on-demand, unbranded, unattended presentations. Virtual Open Houses are scheduled, agent-led, with no restrictions on branding. What is the difference between an Open House and a Virtual Open House? Open houses traditionally allow the public physical access to the subject property. Virtual Open Houses do not allow the public to physically be at the subject property. How do I host a … Continued
In order to create a new Prospect you will first need to create a new Contact. On the Contact Details section fill out as much information as needed. The most important fields are First and Last Name and Email address. You will not be able to create a Prospect Search without an Email address. Click Save Contact when finished. When the page refreshes, you are ready to enter in your prospect search. Click here for more instructions: Turning a contact into a prospect
REsearch keeps a history of emails sent to any prospects you have entered into the system. In order to view historic emails please follow this guide. Click on Contacts Locate the Prospect you would like to work on. Click on their name. In the main section click to the History Tab Click on the Subject line of the message you would like to view. You can now review what has been sent. You may also click the Resend button to resend the message.
Run a search within REsearch and view your search results. Click on the More button In order to create a report with all search results select Cloud CMA – Page. A new window opens to cloudcma.com All MLS numbers are auto populated in the “exactly what you want” box You may also place check marks on listings in order to be selective on the search results.
Agents are able to change their profile information within My Profile. Expand the REtools section Click on Update my Profile 3. Within the My Profile page, make any updates to your information. 4. Make sure you save your changes In order to change the phone number seen on listings please also select the correct preferred phone number
Loan format example: Loan Type Assumption Assuming an existing mortgage Agreement of Sale A contract for deed is used as owner financing. The Seller retains title to the property until Buyer satisfies agreed amount Balloon Are short term mortgages. Most balloons have a term of 5 to 7 years. Building/Construction Loan Covers the cost of land development and building construction New Conventional Interest rate does not change during the entire term of the loan Conventional Blanket A loan on two or more pieces of property Credit Line or Equity Line A loan taken out on the equity … Continued
Your prospect searches need to be renewed once within every 180 days. HIS will send auto reminder emails to your agent email address at designated days that include easy one click renewal links. Reminders are sent on: day 145 – The following prospect(s) has been in the system for 145 days. They will automatically be dropped from the system in 35 days unless you renew it by clicking on the link(s) provided or updating the prospect’s search in REsearch. day 170 – The following prospect(s) has been in the system for 170 days. They will automatically be dropped from the system in … Continued
Within REsearch agents are attached to a few identifying numbers. HIS ID License number Office ID Office License number When an agent’s account is created our membership department will usually assign their username to correspond with their current license number. The digits within the username is also known as their HIS ID. License numbers can change. HIS ID’s cannot change. HIS ID’s should be thought of as different from a license number. HIS ID’s are a way for the system to track an agents history within the MLS system. You can find all of your history using your HIS ID from … Continued
1. Within Search for Listings open the Format drop down 2. Make your selections on the format/formats you would like to be used by default. (you will likely not be using the same check marks as my example. This is just showing that you can place as many check marks as you wish) 2a. [optional] You may also change your PER PAGE and other options. (please note, the higher the per page is set the longer the results will take to display. This is especially noticeable when using the Full formats and/or multiple formats are selected) 4. … Continued
Here is the step by step process on deleting and re-uploading images within REsearch 6.0. Deleting the broken image Step 1. Expand the Listings category and select Manage Photos Step 2. Enter in the MLS number Step 3. Read the agreement text and check mark I Agree (if you approve). Click Continue when ready. Step 4. Locate the file to be removed. Remove all images that do not display properly in this preview section. Click the Delete button. Step 5. Click the Save All button to save the changes you made. Once the file is removed … Continued
When running a search you have a few choices as to what your search results will look like. The “main” formats will be one of the four TMK formats. This guide is designed to give you a quick reference of the different TMK formats available. Please select the format which best matches your current need or if you just like the particular layout. Example: TMK (TMK one liner as we call it in the office) This is the best choice when viewing broad searches, faster result display time, easy to scroll though. Example: TMK Quick Also easy … Continued
“Missing” owners in the owner section of the TMK data will likely be found in the Sale Grantee section. Here are the steps to run a Sale Grantee search. The Sale Grantee search field is located in the main field page under the People section. Simply expand the People section and use the Sale Grantee field. Enter your search as Last, First name. You may also locate the Sale Grantee search field with Add Fields ETAL = Et al. = Short for et alia, a Latin phrase meaning “and the others”. Example:
A common issue we come across on shared accounts is “missing owner information.” REsearch includes the ability to hide owner information and sales data. Customer Format, when selected, hides owner information and sales data. Customer Format is located in two locations. Search Results: When viewing search results click on any action button. Within the button’s bubble, customer format can be checked / unchecked Options (Before running the search): Click the Format drop down Within the Format window, click to the Options tab Select / Unselect Customer Format If you have just logged on and … Continued
The process and options when using the Action buttons in REsearch 6 is very similar to REsearch 5.1 Users are still presented with the choice of working with the entire page or with only their selected results. The difference is the individual buttons have been moved out of the single Action Menu.
A few of the documents you can obtain through REsearch will be in a PDF file format. The method of displaying these files are largely up to your browser. Your browser may be set to show the contents within it’s own window or it may be set to download the file into your downloads folder and open it with a PDF viewer program. Here are guides on choosing how a PDF will be displayed; Chrome – Choosing how a PDF is handled Firefox – Choosing how a PDF is handled Internet Explorer – Choosing how a PDF is handled Safari – Choosing … Continued
1. From the Main Menu select Create a CMA 2. A. Enter in your subject property’s taxkey. B. Enter your desired date range C. Enter in the Personalized information 3. Click Search Now to see your results. Example CMA report: 4. Feel free to add other search parameters to narrow down the search such as beds, bath, etc. Tips: – Personalize is not required and can be left blank. – When entering in your subject taxkey please note the auto filled information box. If you are using a residential property the system will automatically take the … Continued
Floor Area – LLLA: Lower Level Living Area We were told that the LLLA refers to living areas below the front door. This does not always seem to be the case though. For clarification please call your subject area’s official assessor.
MLS Quick – Four per page and MLS Book – Two per page These formats are designed to fit on a standard letter sized printout while in Customer Format. Before you print, simply select Customer Format. Please do not mix the MLS Quick or Book format with other formats. The system will allow mixing but the printing cannot follow the intended format when used with other formats.
REsearch has the ability to generate spreadsheets and CSV files from most of the data in the system. This includes all contacts you may have entered. Step 1. Locating Search My Contacts Expand the Search category, Select Search My Contacts Step 2. Entering the search parameters You may enter specific search parameters into the search fields or In order to search ALL your contacts please use the wildcard in one of the name fields. *At this point you may simply run the search and view the search results. You may then print, email, etc. Step … Continued
All Building sections are provided by the various counties’ property tax offices. This includes Building Details, Building Sketch, Residential Building Additions, Other Building Improvements and Building Permits From Real Property Tax. Floor Areas are calculated per the Residential Additions. Building permits displayed on TMK Full formats also come from the tax office. These permits are sent to the tax office by the DPP. As far as we can tell, only permits that will effect property tax are sent to the tax office. For a full report of permits please use the Permit Format.
*under construction* Browser Configuration Best Browser Configuration – Trouble shooting issues on your computer Terms, Abbreviations, definitions Tenure – Type of Ownership held by the current owner TMK Sale Instrument Codes – Deed, Lease, Sub-Lease, etc. PITT Codes – Tax classification Building Zoning Codes – Allowed use DPP Zoning – CZC/LUO explained Building Details, LLLA – Lower Level Living Area Understanding Search Results Formats – The difference between the TMK Format choices Where does the data come from? Property Basics – Property basics sections broken down Sales – BOC documents Building Details – Bldg Full format, Sketch, Additions, etc. Loans – obtained from … Continued
When viewing the MLS one line of data the type and count of the Bathrooms have been condensed to help fit more data on the single line. We could not go with the assumed .5 or .25 for half and quarter baths as this would cause problems when there are more than one. Our example listing is as follows: This translates to: When quickly looking at our MLS one line example we know this listing’s details are: 100 interior sqft 5 Bedrooms 7 Full or 3/4 Baths 3 Half or Quarter Baths If you are logged … Continued
Other browser PDF help click here Copied and pasted from helpx.adobe.com https://helpx.adobe.com/acrobat/using/display-pdf-in-browser.html Apple Safari To view PDFs with Safari, you can do one of the following: Set Safari preferences to use Adobe Reader plug-in Disable AdobePDFViewer plug-in to use the default Safari PDF viewer Set Safari preferences to use Adobe Reader plug-in to view PDFs Launch Safari, and then choose Preferences. In the Preferences window, choose Security and then click the Website Settings button for Internet plug-ins. Now select Adobe Reader in the list of plug-ins. Under the option When visiting other Websites, in the drop-down list, choose … Continued
REsearch allows you to choose which search fields are displayed when using the search. Feel free to move, add, and remove any field you desire. This is the main button you will be looking for: +Video+ Customizing your search fields (the basics): +Video+ How to reset your search page, roll back any changes +Video+ Customizing your search categories **Please click the Show/Hide Field Groups drop down in order to view which color corresponds to which type of search field you will be adding. Knowing which type of search field you are adding is very … Continued
Here are the steps to take within REsearch once you have the a link to your virtual tour 1. In the Main Menu click on Listings or expand Listings and click on Listings Menu 2. Within the Listings Menu locate the Manage Photos & More category Click on Tours 3. Enter your MLS number or click Select Listing and then select your MLS number Click Continue 4. Review the entry page. Click on I Agree after reading the tour agreement Type in or paste your tour URL Click Update when finished … Continued
The short answer: use the Summary format. Link to our Summary format guide Agents my use the method below to have REsearch automatically calculate various formulas on search results. 1. Within the format drop down please use MLS and Summary formats 2. Enter your search parameters. Our example will be looking for Active, Residential, on Kauai (4-5-4-5) 3. Run the search and scroll to the bottom of the search results. The summary format will be placed at the end of the search results. The Summary format can be used with all statuses If running a search of Sold listings the … Continued
Other browser PDF help click here How to tell Chrome which method you would like to view an opened PDF file. In order to choose another program besides Chrome to view a PDF, a PDF viewer program must be installed on your system. Ex: Adobe Reader Foxit Reader (Microsoft) PDF Reader (Mac) 1. type in chrome://plugins in the URL bar of Google Chrome 2. Disable Chrome PDF Viewer Done. Now PDF files will be downloaded to your download folder. Depending on your computer’s default PDF program the file may or may not automatically open. You can always double … Continued
When sending emails from REsearch you do have the ability of creating an automatic signature as well as a couple of other options. The Customize REsearch Email tool is located within Settings. At the bottom of the Main Menu locate and click on Settings. Within the Settings Menu click on Customize REsearch Email. 3. Click the Edit button on the particular section you would like to work on. 4. Enter/Edit your information, feel free to stylize using the tools provided. Use the hover help to identify each tool’s purpose. A = Insert Agent Head Shot we … Continued
Where does the data come from? Example of the Property Basics (Top portion) of a TMK Full. Situs address – The DPP assigns the parcel this address and sends it to the tax office. We gather the data from the tax office. (any discrepancies seen on the county site need to be corrected with the DPP) Owner, Tax Payer, Tax Bill address – When a parcel is initially created this information comes from the Conveyance Tax Certificate (P64). If any changes are made, such as a name change, the updated Conveyance Tax Certificate is given to us annually. Changes … Continued
Sale information is obtained from the Bureau of Conveyances and is updated almost daily. Example Sales section Date of Recording – This is the date searched when using Sale Date search fields within REsearch. Sale Instrument – How the property was conveyed. Ownership transfer type. Sale Grantee Sale Price Document number DOC – LCD – Land Court Document TCT – B/P – Book / Page Which search fields to use? Sale Date Sale Date – searches entire sales history regardless of dollar amount Last Sale Date – search sale history by the date of the last … Continued
In cases where you seller would like to withhold the listing from the system, we do need a form filled out and sent back for our files. Here is a link to our Certificate to withhold from MLS form (PDF) Please fill out the form and send it back to us. Fax: Direct Oahu: 536-6499 Outer Island: 1-888-628-3121 Email: email@example.com firstname.lastname@example.org Mail: Hawaii Information Service 680 Iwilei Road #670 Honolulu, HI 96817.
Hawaii Information Service – Rules and Regulations Please click here to download the pdf file.
Example Permit Format Permits are obtained from the DPP (Department of Planning and Permitting)