User Submitted: How do I change the information that pops up when someone is searching the Roster? It doesn’t show my office telephone # or my fax #.
Comments, Questions, Anything: How do I change the information that pops up when someone is searching the Roster? It doesn’t show my office telephone # or my fax #. Answer: The contact numbers displayed on the Roster and on listings are controlled by the “Preferred” selections. My Profile > This particular agent had set both the Preferred Phone and Preferred Fax to Office. But the office phone and fax phone numbers were missing on the office account.