How to use the Client Portal

How to use the Client Portal

           Aloha and thank you for using the HIS Client Portal! It is very likely you got here through a link in an email sent to you by your agent. Clicking the link provided by your agent will open your personal Client Portal. No one except you and your agent will be able to see what your Client Portal contains. There is no need to remember a login or password to access your personal Client Portal. The links provided by your agent are specific to you, and take you directly to your personal portal. It is a … Continued
How to search on my own – Client Portal

How to search on my own – Client Portal

Aloha, Your Client Portal includes a search feature.   The search is reachable in two locations. Toward the bottom of your Client Portal dashboard. This is also where you can access any searches you save. Located in the upper right corner is the Navigation Menu     Use the drop downs to access the popular search fields – *Tips You may click on the flags displayed on the map, This will take you to the listing’s details.   Open the “Map” menu to change the view to the Satellite display   Click the Question Mark icon to view a help … Continued
Communication with my agent – Client Portal Chat

Communication with my agent – Client Portal Chat

Aloha, The HIS Client Portal includes a chat feature. Each listing will record it’s own chat history which makes organization very simple.     Once a chat log has been started on a listing, that listing will be grouped on the Client Portal dashboard. The chat can be initiated by either yourself or your agent.   Your agent will receive a notification when you send a chat message. You will also receive a notification when they reply back. The system will also display an indicator on the Notification Icon.     If both of you have the chat window open … Continued
An Introduction to the HIS Client Portal!

An Introduction to the HIS Client Portal!

Aloha!We put together a quick, fun video that demos how the HIS Client Portal can be used to interact with your clients. If you have not had a chance to experience the HIS Client Portal, this will point you in the right direction. Click here to see the HIS Client Portal usage guides we put together Our 2018 interns also created a video for us, check it out if you have a few minutes
Why would I want to use the listing rating system?

Why would I want to use the listing rating system?

Each listing includes a:HeartThumbs UpThumbs Down There are a couple of reasons to use the rating system as you go through the listings. As you rate listings they will be collected and organized for you on the Portal Homepage Your agent is also notified when you rate a listing. They will be able to better serve you once they know your tastes.