User Submitted: Aloha,Is there a way to search the “remarks” in a listing for keywords?

User Submitted: Aloha,Is there a way to search the “remarks” in a listing for keywords?

Comments, Questions, Anything: Aloha, Is there a way to search the “remark” in a listing for keywords. When I try this in the “Remarks – Agent” & “Remarks – Customer” this seem to produce the effect of no Listings matches. Thank you,   Answer: Searching remarks for keywords will likely require the use of the wildcard (*) Wildcard = asterisk Example: *cofffee* Here is a link to our help guide with a more detailed explanation: https://www.help.hiinfo.com/mls-searching-through-remarks/   
User Submitted: I recently had a video done and received a compressed file, but I don’t have a URL. The video provider says there is way to set up “hosting” with MLS?

User Submitted: I recently had a video done and received a compressed file, but I don’t have a URL. The video provider says there is way to set up “hosting” with MLS?

Comments, Questions, Anything: I recently had a video done of a listing and received a compressed file, but I don’t have a URL. The video provider says there is way to set up “hosting” with MLS? Please advise me. Answer: Video hosting is not a service provided by HIS. There are many options on the internet, here is a short list found by searching the internet (there are many more out there): Wistia Sprout video Vzaar Cincopa Brightcove Vimeo (Hawaii Information Service is not affiliated with any site named on this page. We cannot guarantee anything when visiting the links … Continued
User Submitted: Hello. My listing at XXXXXX is showing up on Zillow as only a land listing and not a house. They told me to contact you about it..

User Submitted: Hello. My listing at XXXXXX is showing up on Zillow as only a land listing and not a house. They told me to contact you about it..

Comments, Questions, Anything: Hello. My listing at XXXXXX is showing up on Zillow as only a land listing and not a house. They told me to contact you about it..   Answer: REsearch allows for multiple property types. In this example the agent is marketing a Vacant Land / Residential property. Zillow does not have the ability to display both property types on the same listing. The only solution is to select only one property type within REsearch. Simply update the listing form to remove the “unwanted” property type leaving the “correct” one.  
User Submitted: Is there a way to add some marketing to the top or bottom of the property detail pages or the emails that go out automatically to our prospect?

User Submitted: Is there a way to add some marketing to the top or bottom of the property detail pages or the emails that go out automatically to our prospect?

Comments, Questions, Anything: Is there a way to add some marketing to the top or bottom of the property detail pages or the emails that go out automatically to our prospect? The idea is I want to remind my prospects about certain services I offer. I would like to do it both places if possible.   Answer: Yes. The setting you are looking for is “Customize REsearch Email” Note: this setting will effect all emails sent from REsearch including auto prospect emails. Link to the help guide  
User Submitted: Owner is switching agents but they are in the same office. Does the DOM reset?

User Submitted: Owner is switching agents but they are in the same office. Does the DOM reset?

Comments, Questions, Anything: A property owner currently has an active listing agreement with another agent working for the same brokerage as me, but that listing is set to expire soon. The owner would like to hire me as their new agent, though I work for the same brokerage. If I re-list the property the day after the current listing expires (new agent, same brokerage), will the Days on Market reset back to 0 ?   Answer: No. Technically all listings are under the Principal Broker. Switching agents within the same office will not matter as the PB is the overall … Continued
(mls) Training Video – Maps I

(mls) Training Video – Maps I

  Maps I will guide you through the functionality of both the GIS (Geographic Information System) maps and the Tax Maps (County-drawn parcel maps). You will learn how to apply search criteria to the maps, use map tools, apply different layers, and retrieve Tax Maps. Note: Tax Maps are accessible only if your Principal Broker has purchased this optional service.    
(MLS/TMK) Condo Guides

(MLS/TMK) Condo Guides

Condo Guides are additional information gathered for the various condos/projects around the state. Here is a link to our product page laying out some of the benefits and inclusions: Condo Guide   To view a condo guide simply look for this building icon: Here are a few examples of the icon within REsearch –   The Dashboard (MLS): MLS Mid (MLS):   TMK one liner:   TMK Full:     Please note: Condo guides are generated in PDF format. They are also generated with protection and are set to expire in 14 days. You will need to re-download the Condo … Continued
(MLS) Updating an existing listing – Listing data such as price, remarks, etc. anything on the listing entry form

(MLS) Updating an existing listing – Listing data such as price, remarks, etc. anything on the listing entry form

How to make data changes/updates to an existing listing –   Main Menu › Listings › Update Listing You can also find Update Listing within the Listing Menu Enter the MLS number or use the Select Listing tool. Click Continue when ready:   Enter your changes, click Update when Finished       Notes: If you are unable to make edits on a Non-Hold status listing, you will likely need to be granted permission by your PB. The alternative is to submit changes to your PB or Support Person and they will take care of updates for you. Here is a link to … Continued
(MLS) How to change a listing’s status – Sale type statuses; Contingent, Under Contract, Sold [Report a Sale]

(MLS) How to change a listing’s status – Sale type statuses; Contingent, Under Contract, Sold [Report a Sale]

C/Contingent – equivalent to ES (Escrow-Showing) There is a pending purchase agreement or the property is in escrow, and the property is available for immediate showing pursuant to the seller’s instructions. The listing will not automatically expire in the system. U/Under Contract – equivalent to EN (Escrow-Not-Showing) There is a pending purchase agreement or the property is in escrow, and the seller has directed that no further showings are to be allowed. The listing will not automatically expire in the system. S/Sold Legal title has changed hands. The listing will not automatically be purged from the system.   Sold, Contingent and Under Contract are all located … Continued
(MLS) Back on Market (BOM) – when to use it and what does it do

(MLS) Back on Market (BOM) – when to use it and what does it do

The Back on Market tool is located within the Listings Menu:   Using the Back on Market tool will change the listing’s status to Active. All statuses may be placed Back on Market (Back to Active) EXCEPT Sold (and Active, Preview and Hold of course).   When placing a listing Back on Market – It will post to the Dashboard: The Days on Market will resume from where it left off.   One example of a common situation for using Back on Market is when an accepted contract is canceled. Under Contract » Back On Market » Listing is now Active again If … Continued
(mls) Training Video – Enter & Manage Listings

(mls) Training Video – Enter & Manage Listings

      DESCRIPTION: This session is geared to familiarize you with data entry functions such as entering & managing listings, uploading & managing photos, viewing & printing listings to include an overview of property types, listing statuses, required fields..   Further Help:   How to enter a listing using Classic Forms – https://www.help.hiinfo.com/mls-how-to-enter-a-listing-using-classic-forms/   How to enter a listing using Wizard Forms – https://www.help.hiinfo.com/how-to-enter-a-listing/   Updating an existing listing – https://www.help.hiinfo.com/mls-updating-an-existing-listing/   Photos – Requirements, recommendations, and rules – https://www.help.hiinfo.com/research-listing-photo/   Photos – Adding Photos to a listing https://www.help.hiinfo.com/adding-photos-to-a-listing/   Virtual Tour Rules and Regulations – acceptable virtual tour … Continued
(MLS) Settings – Quick Descriptions

(MLS) Settings – Quick Descriptions

The Settings link is located at the bottom of the Main Menu Please feel free to click to see the available options within each setting when you have some time. *Syndication: Only Principal Brokers and Support Persons have this option. It updates the syndication options for the entire office.   Search Display Options – A few options that change the way search results are displayed. Formats – Additional options in the format drop down menu. I recommend enabling both of these. (this setting requires a log out and back in to implement) Printing – Yes/No to inserting page breaks between … Continued
Alohaliving.com – Hawaii Information Service’s public site

Alohaliving.com – Hawaii Information Service’s public site

alohaliving.com is our public facing real estate portal where anyone can search for and view listings. Alohaliving receives a direct data feed from the REseach system, scheduled refreshes are set for every 15 minutes.   Active and Contingent listings are displayed. Under Contract, Sold, Expired, Temp and Withdrawn listings are removed when the status is changed within REsearch. Preview listings are not sent on any feed.   Agent and office data is also made available. Only active accounts are displayed. Agents may link to their pages which will include current listings. Click Agents then run a search to locate your … Continued