(MLS) REsearch listing photo requirements, recommendations and rules

(MLS) REsearch listing photo requirements, recommendations and rules

All listings are required to have at least one photo of the front of the property. You can add up to 30 photos to a listing. When uploading photos to your listings, please keep the following in mind: Photos must be in JPEG (.JPG) format. GIF and PNG images will not work. Photos can be up to 12MB in file size. Photos will be resized by REsearch to 1200 pixels wide by 800 pixels tall. If you do not want REsearch to resize your photos, you or your photographer can optimize images to be 1200×800 before uploading.   Additional rules. The … Continued
(MLS) Change Your Password

(MLS) Change Your Password

Instructions on changing your password   Click directly on RETOOLS or expand the section and click on Change My Password   Enter your new password twice. Click Save when finished. Success! Don’t forget your new password the next time you login!     TMK Users, Please click here
(mls) Downloading a member roster list

(mls) Downloading a member roster list

REsearch gives you the ability to download fields into spreadsheet or comma separated value files. This guide will demonstrate how to download roster information with the intention of doing an email blast. With adjustments to the selected Custom Formats you can create other roster/office info files suitable for your specific needs.  Click here for instructions in case you do not need to download data   Section 1 – Setting up the search for an agent email address download.   From the Main Menu expand the Search section. Select Search Roster from the drop down.     On the Search Roster page enter … Continued
Setting the Prospect notification schedule

Setting the Prospect notification schedule

The Prospect Notification schedule dictates when your prospect will receive their automatic prospect match emails.     -The first section of this guide uses the REsearch settings in order to set the Notification Schedule. The selections made here will default all new prospects to this schedule from now on. All previously active prospects will not be affected and will need to be manually updated if need be. -The second section will guide you through the Contacts page where you can make selections or review the schedule for your individual contacts.   Settings In order to set the default Notification Schedule … Continued
(MLS/TMK) Using the Wildcard (*) to search

(MLS/TMK) Using the Wildcard (*) to search

* , asterisk, or wildcard is a special symbol that may be used in most of our “free-typing” and “find” search fields. Use the wildcard when you only know a partial number or only part of a name. You will also want to use the wildcard when trying to find results that have something in common.   Examples: Say your client is not familiar with the local street names and thinks the property they are looking for is “2424 something aloha st.”. You would fill in the 2424 in the Street Number field then use “*aloha” in the Street field. This tells … Continued
Download file types explained

Download file types explained

When downloading MLS, TMK, or Roster data there are three options to choose from.   (XLS) Excel Format & active links: Excel format that includes clickable links such as email addresses, TMK links, and MLS links. (XLS) Excel Format without links: Excel format that does not include clickable links, the entire report is generated with plain Excel text. If links are not needed please use this format. Creating unused links unnecessarily uses REsearch’s processor time. Your file will generate faster and more reliably if creating files without links. (CSV) Text Format: Comma Separated Values. A plain text format that is … Continued
Tenure types (TMK)

Tenure types (TMK)

Tenure – Type of Ownership. TENURE DESCRIPTION A Agreement of Sale – A written agreement between seller and purchaser in which the purchaser agrees to buy certain real estate and the seller agrees to sell upon terms of the agreement. F Fee Simple – A type of ownership where the owner has maximum interest in the property (owns the land and the building(s)) which entitles the owner to use the property in any manner they choose in accordance with state and local laws. G Govt (Government) Owned – Property is owned by the government. X Lease from Federal Government – … Continued
Overview of the Prospects section

Overview of the Prospects section

*under construction About Prospects Prospects are Contacts that have active searches attached to them. REsearch can be set to generate automatic emails when new listings match the search criteria. The Prospects section is located within the Main Menu under Contacts. Expand the Contacts section Select Prospects from expanded menu The Prospects window displays all Prospects and their searches. You may c
RESIX-1926: MOBILE – iPhone Safari auto-reloads and kicks user out

RESIX-1926: MOBILE – iPhone Safari auto-reloads and kicks user out

Browsers on iOS devices sometimes reload pages automatically, and this can sometimes cause the user to be logged out. This is a common frustration with Safari on iOS (example), and may be less common on newer devices. Suggested workarounds include turning off “Background App Refresh” in Settings: To do this, go to Settings > General > Background App Refresh, and turn this feature ‘OFF’
(TMK) Change the Password for TMK Subscribers

(TMK) Change the Password for TMK Subscribers

TMK accounts allow for sharing access within an office. Only the Primary contact person on the account is allowed to change a password.The Primary person may grant account update (including passwords) permission to anyone they choose. Just give us a call or send an email from the primary email on the account. The account primary or anyone with permission to update the account my contact us directly for password changes. Or Simply click the forgot password link, follow the instructions to choose a new password. The email entered must match the primary person’s email we have on file.   Technical … Continued
(MLS) How to Report a FSBO (for sale by owner), Developer or Court sale ✓

(MLS) How to Report a FSBO (for sale by owner), Developer or Court sale ✓

To report a Developer or FSBO (for sale by owner) sale in REsearch as a buyer’s representative, you will need to – (1.) create and release the listing under your account, including a photo (2.) report the sale (3.) contact support by phone or email. HIS will then switch the listing agent to the appropriate ID, per your instructions. Here are the steps: Enter the listing into REsearch as you would any other “normal” listing. You will be the Listing agent for the time being. Change the List Date to match the Contract date of the sale if this is … Continued
(mls) Uploading / changing your headshot

(mls) Uploading / changing your headshot

Please follow these steps in order to upload a new or to change your head shot. Please note: Headshot images must be under the 120kb file size limit. Recommended image size: Height of 150 pixels. Only (Primary) PB’s and support accounts may upload/change an office logo.   From the main menu, select Settings   The REsearch Settings window will open. Select My Headshot/Logo.   The My Headshot/Logo window will open. Select “Choose File” located under Upload new Agent Headshot.   Navigate to your headshot image location. Open the file to the uploader.   Verify the file name. Click Upload when … Continued