About Contacts The Contacts section contains information about the contacts you have entered into REsearch. Here you can store and access any information that has been recorded. The Contacts section works closely with the Prospects section. Contact List 1. Click Directly on Contacts or expand the section then click Contacts to open the Contacts Section 2. This section allows you to sort your contact list. Click on a letter range to sort by last name. Click All to display all. 3. The Magnifying Glass indicates if a prospect search has been entered for that contact. 4. Click New Contact to … Continued
Hawaii Information Service – Rules and Regulations Please click here to download the pdf file.
How to hide and show the main menu The main menu has now moved from the top frame of REsearch to the left of the screen. This is the Menu button. It is located in the upper right corner of the screen. You may toggle it to hide/show the menu. Once the menu is hidden, you may move your mouse pointer to the left of the screen in order to activate and show the menu. Simply move the mouse pointer to the far left of your browser. The menu will automatically open if it is currently hidden. (the above is an … Continued
1. Improved UI and UX Modern User Interface and User eXperience 2. Mobile Responsive Adapts to desktops, tablets, and smartphones 3. Streamlined Input Form More intuitive, new Wizard Mode 4. Better Performance Hardware, software, and network upgrades
The content of this page remains largely unchanged. Formatting and spacing has been changed to improve readability.
Creating a contact group helps keep track of selected contacts. Example groups would be Buyer’s, Sellers, Companies, etc. The Groups feature allows you to email all group members simultaneously. Click the Groups button located in the Contacts list In the Group Details window, enter in a Group Name and a description. Notice the Not In This Group and In This Group boxes. Click on a contact to highlight, then click on the arrow to move them into the In This Group box. Repeat as necessary. Be sure to click Save Group when finished. (Reverse the process to remove a contact … Continued
Contacts Overview of Contacts – Help navigating and understanding the Contacts section Creating a new contact – walk through creating a new contact New Prospect – creating a new contact and prospect search (Prospects are Contact with searches attached to them) Turn a contact into a prospect – Add a search request to an existing contact Setting the Prospect Notification Schedule – Setting up when and how the auto emails are sent Creating new and managing contact groups – placing contacts into a group MY CONTACTS information – Printing / Exporting / Downloading Prospects Overview of Prospects – Help navigating … Continued
Firefox should be set to update automatically by default. If not, here are instructions on manually confirming the current version or triggering an update check. Once you click on About Firefox it will automatically start checking for any updates: Restart Firefox to finish the update. Done!
TMK Last Sale Instrument – The instrument code defines the means in which a property was conveyed, or the type of transaction recorded. SALE INSTRUMENT simply refers to the INSTRUMENT CODE located in the Last Sale transaction of the property. In other words, the INSTRUMENT Code tells us how the property was conveyed to the current owner. AFD Affidavit of Death (shows on transactions as of 12/9/97) Valid INSTRUMENT Codes: DEED Deed DL Deed in Lieu of Foreclosure (shows on transactions as of 12/9/97) QD Quitclaim Deed L Lease AL Assignment of Lease SL Sub-Lease ASL Assignment of Sub-Lease CL … Continued
Department of Planning and Permitting Zoning Definitions (Oahu Only) Zoning (CZC) – Comprehensive Zoning Code – This is the old zoning codes used by the DPP dated from 06/1969 to 10/1986 Zoning (LUO) – Land Use Ordinance – This is the current zoning codes used by the DPP dated from 10/1986 to CURRENT
How to clear your Internet Explorer’s cache (we will be using Internet Explorer’s Menu Bar to complete these steps. If you do not see the Menu Bar across the top section of IE, please follow these instructions) Step 1 Click Tools to open the dropdown Click Internet Options Step 2 Verify you are viewing the Internet Options window and are on the General tab. Click on the Delete button You may also place a checkmark next to Delete browsing history on exit. This setting will automatically run the process you are now doing whenever you close Internet Explorer … Continued
Building Zoning Codes Building Zoning – The field ZONING is used to qualify properties by the Zoning and the allowed specific uses.Example: Zoning: R-3.5 Valid OAHU Zoning Code: (Link to Land Use Ordinance Master Use Table .PDF) A-1 Low Density Apartment A-2 Medium Density Apartment A-3 High Density Apartment AG-1 Restricted Agricultural District AG-2 General Agricultural District AMX-1 Low Density Apt Mixed Use AMX-2 Medium Density Apt Mixed Use AMX-3 High Density Apt Mixed Use AMX-ALL Apt Mixed Use APART Apartment Precinct B-1 Neighborhood Business District B-2 Community Business District BMX-3 Community Business Mixed Use BMX-4 Central Business Mixed Use BMX-ALL … Continued
How to clear Safari’s cache Click on the “Safari” menu tab on the top left of your screen and select “Preferences”: Click the “Privacy” tab: Click “Manage Website Data”: Click “Remove All”: Your browser may take a while to clear this data if you have not done this before. Once Safari is done, close the browser window and reopen it. Done!
Instructions on allowing pop-ups in Firefox. Please upgrade to at least Firefox version 31.0 – Instructions can be found here: Upgrading Firefox Step 1 Click the Menu button located on the right side of Firefox Click Options from the drop down Step 2 In the Options window, Click Content Click Exceptions Step 3 Enter Both: http://reserver4.hawaiiinformation.com http://reserver1.hawaiiinformation.com Click Allow Click Save Changes Done! You can now test the setting by trying to open a scanned taxmap, condo guide, etc.
Chrome has a built in PDF viewer that is great… When it works properly. If you are seeing this horrible message when opening a PDF: The likely solution is to switch your PDF viewer 1. type in chrome://plugins in the URL bar of Google Chrome 2. Disable Chrome PDF Viewer 3. Enable Adobe Acrobat (reverse this action if switching back to Chrome PDF Viewer) Historically when Chrome’s PDF viewer breaks, the issue is usually fixed the next time Chrome updates.
Use these codes when searching or making status updates to a listing that involves parties that are not members of the MLS. Agent ID Codes 1799 Buyer Not Represented, 2311 Non Participant, Real estate agent on Hawaii Island or Kauai who is not a member of HIS 9033 Reciprocal Agent – Oahu, Real estate agent on Oahu who is not a member of HIS 9035 Reciprocal Agent – Maui, Real estate agent on Maui who is not a member of HIS 9036 Reciprocal Agent – Mainland, Real estate agent on the mainland who is not a member of HIS … Continued
How to set your homepage to an address of your choosing in Safari 1. Click the Safari tab 2. Select Preferences from the dropdown 3. Click the General tab 4. Enter the address of the webpage you would like in the Homepage box
Property type and Subtype Property type and Subtype describe the listing. The Property Type will tell us a listing is Residential, Condo, Multi-Family, Commercial or Business. The Subtype will describe the Property type in more detail. Below are the five Property types and their subtypes: Residential – A place to live. Our HIS board considers a structure on a parcel a residential listing if there is an operating water supply and wastewater system. Ohana / ADU – Permitted – These are properties that are permitted an Additional Dwelling Unit, meaning a another house for the family. Attached – This is a Single Family house with … Continued
How to allow pop-ups from Hawaiiinformation.com on Google Chrome Click the Menu icon located in the upper right Select Settings from the dropdown On the settings page you may need to scroll down. Navigate to the bottom of the page. Click “Show advanced settings” The Privacy section should now be available. Click the “Content Settings” button From the Privacy window scroll down slightly. In the Pop-ups section click on the Manage Exceptions button. In the Hostname pattern box enter: [*.]hawaiiinformation.com Verify Behavior = Allow Click Done Success!
How to set your browser’s homepage in Chrome. We are using www.hawaiiinformation.com in our example but this process can be done with any web address you choose. In case your homepage has been “hijacked” or changed without your consent please use this process to correct it. Navigate to the page you would like to be your new homepage. Close any other tabs or windows you may have open. Only the desired homepage should be open. Click the menu icon located in the upper right Select Settings from the menu drop down On the settings page locate the On Startup … Continued
In order to remove Compatibility View from Internet Explorer 10 and 11 please see the following instructions. If you have been logged into REsearch while following theses instructions, you will be automatically logged off when clicking the close button. Simply log back in and verify that your search now works. The process is complete!
How to change Firefox’s homepage. Any webpage can be set to your browser’s homepage. Success!
Instructions on removing unwanted extensions in Chrome. 1. Click the Menu icon located in the upper right corner of the browser. The menu is represented by 3 dots. 2. Click Settings from the menu drop down. 3. On the settings page, click Extensions. 4. Look over the list of installed Extensions. If you see anything you do not recognize or remember installing yourself please remove them. No extensions are required for Chrome to run properly. You cannot break anything in your system by removing an Extension. 5. On the Extensions page uncheck Enabled to disable the extension. You … Continued
Instructions on clearing the cache from your Google Chrome browser: 1. Click the Menu icon located in the upper right corner of the browser. The menu is represented by 3 dots. 2. Click More tools from the menu drop down. 3. Click Clear browsing data 4. The clear browsing data menu will show up, make sure “Cached images and files” is checked off and make sure the time range says “All time”. 5. Then click “Clear Data” You do not need to clear the Cookies or Browsing history. Feel free to uncheck these boxes. 5. Restart your … Continued
Dashboard – Customizing the Latest Listing Activity columns You can customize how the data is displayed in the Listing Activity by hiding or moving whole columns and saving your preferred display. Click, hold, and drag column headers into the order of your choosing. In this example the Price column is being moved next to TMK. You may also right click your mouse on a header. This will open a drop down where you can hide the entire column. This is also where you can save your choices. You may always go back to the default REsearch Standard Format from here … Continued
Here are instructions on creating a new contact. Enter the Contacts section. Click New Contact Contact Details: Enter in your contact’s information. First name, Last name, and email address are generally the most important. You may also click through the Personal and Company tabs. Here you may enter more detailed information about your contact. Be sure to click Save Contact to save any changes made. Your new contact is now added to the Contact List. Click here for instructions on turning a contact into a prospect.
Here are the instructions on placing a prospect search on an existing Contact. Click on the contact you will be working with. Their information will populate the Contact Details section. In the Contact Details section, click on the Prospect tab. Here you are able to view any current searches and their statuses. Click New to create a new Prospect Search You are now in the Prospect Wizard Enter your search parameters Click the Save Search button when finished entering in the search Done! You may click to Prospects to get an overview of prospect searches created. This … Continued
Sometimes “extras” are added to your browser and they often come with side effects that negatively impact REsearch. Please follow this guide in order to remove or disable them. Click the Gear Icon located in the upper right section of Internet Explorer Click Manage add-ons from the dropdown Look for anything named “toolbar” or “games” or hopefully you recognize the name of the exact add-on you are trying to remove. Highlight the particular add-on to be removed. Click Disable. Repeat the process for any others you want to Disable. Sometimes these things do not cooperate and you are unable … Continued
Toolbars and add-ons can sometimes negatively affect the display and performance of REsearch. Example of a toolbar: How to remove unwanted extra add-ons from Firefox Click the menu button located on the upper right section of Firefox. Click Add-ons from the dropdown On the Add-ons Manager page: Click Extensions located to the left Locate the extensions you would like to remove – Click Disable or Remove, please use your best judgement A browser restart may be required to complete the process. Done! In cases of more malicious programs sometimes there is no disable or remove button. These will need … Continued
TMK PITT – The PITT code is a tax classification method, based on the zoning, actual use and potential use of a property. The PITT code allows you to search for specific types of properties. Please remove the trailing zeros regarding PITT codes within REsearch except when using zero. Ex: 400 = 4 Ex: 0 = 0 Valid Choices are: Codes OAHU Descriptions: 0 Vacant Agricultural 100 Improved Residential; Single Family Residential 200 Apartment 300 Commercial 400 Industrial 500 Agricultural 600 Conservation 700 Hotel & Resort 800 Unimproved Residential; Homestead 900 Public utilities Codes Maui Descriptions: 0 Timeshare 100 Improved … Continued
Dashboard – Filtering the Latest Listing Activity feed Video link on Youtube Here are the steps to choose exactly what is shown on your Latest Listing Activity feed on the Dashboard While viewing your dashboard make sure you are on the Listing Activity tab. Click on Filter: The Filter These Listings window will open. Make your selections of the listings you would like displayed. Be sure to save your changes Your selections are now saved as the default display. This will be saved until you click the Clear Filter button or edit the saved filter. Done!
Please follow these steps to allow pop-up windows from REsearch Click the Gear Icon located in the upper right of the screen Click Internet options In the Internet Options window, click to the Privacy tab Click the Settings button in the Pop-up Blocker section In the Pop-up Blocker window Enter *.hawaiiinformation.com (asterisk dot hawaiiinformation dot com – no spaces) Click the Add button You should see *.hawaiiinformation.com in the Allowed sites section. Click Close to finish Done!
Clearing your Firefox’s browser cache is really quick and easy. Please follow these steps. Depending on your current settings in Firefox, the screenshots may not exactly reflect what you see. Step 1: Go into Options Click the Menu Button on the top right (It looks like three bars stacked on top of each other) Then click the “Options” button or “Preferences” button. –OR– Step 2: Enter the Privacy & Security area Click “Privacy & Security” on the left side menu. This may be white or blue depending on your browser. Step 3: Clear data Look for the … Continued
What is eligible to be displayed on the Dashboard Listing Activity? Price changes Status Changes: Sold, Under Contract, Contingent New listings (DOM = 0) Back on Market, BOM Filtering the Latest Listing Activity display – Choose which area(s) and listings types are shown Customizing the Latest Listing Activity columns – Further customize how the data is shown Toggle Menu Please click here for further information on Toggle Menu Further Information:
How to disable the pop-up blocker in Safari Sometimes printing, PDF, copy, etc. functions do not work within REsearch simply because the browser is blocking the window displaying the information. Here are 2 ways to disable Safari’s pop-up blocker. Option A: Disable the pop-up blocker for HawaiiInformation.com Click the Safari tab Select Preferences from the drop-down menu Click Websites Now, select the Pop-up Windows setting Next to HawaiiInformation.com, select Allow (The site can display pop-up windows) Done! Option B: Disable the pop-up blocker globally Click the Safari tab Select Preferences from the drop-down menu Click Security Uncheck the “Block pop-up … Continued